OUR STORY
YTLC Group was founded by two dedicated and passionate professionals, Mr Tertseagh and Mrs Lauren Yua, who are deeply committed to enhancing the quality of life for individuals with disabilities. Mr. Tertseagh brings extensive experience in project management, leadership, and business operations, having grown up in an entrepreneurial household and worked for over 10 years within the care sector. Mrs Lauren complements this with her 11 years of experience as a Qualified Registered Mental Health Nurse, specialising in trauma-informed care and managing complex, high-risk clients. Together, their combined expertise and unwavering dedication to compassionate care inspired the creation of the YTLC Group.
Our Mission
At YTLC Group, we aim to deliver exceptional, person-centred services that empower individuals with disabilities to lead fulfilling and independent lives. We are committed to providing high-quality care and support tailored to each client's unique needs, ensuring they receive the best possible services that promote their well-being, dignity, and autonomy. By fostering a supportive and inclusive environment, we aim to help our clients achieve their personal goals and enhance their overall quality of life.
Our Values
Our values guide every aspect of our work at YTLC Group, ensuring that we remain focused on delivering the highest standard of care and support to our clients:
Compassion: We approach each client with empathy, kindness, and respect, understanding their individual needs and providing warm, attentive, and compassionate care.
Integrity: We operate with honesty, transparency, and ethical principles, ensuring that our clients and their families can trust us to act in their best interests at all times.
Excellence: We strive for excellence in everything we do, continually improving our services and seeking innovative solutions to meet our clients' evolving needs.
Respect: We honor our clients' dignity, rights, and choices, valuing their input and involving them in decisions about their care and support.
Innovation: We embrace new ideas and technologies to enhance our service delivery, ensuring that we stay at the forefront of the care sector and provide the best possible outcomes for our clients.
Our Commitment
At YTLC Group, we are dedicated to positively impacting the lives of individuals with disabilities. Our team of skilled and compassionate professionals tirelessly provides personalised care and support, fostering an environment where our clients can thrive. We believe in the power of community, collaboration, and continuous improvement, and we are committed to upholding our mission and values in every aspect of our work. Join us on this journey of empowerment and excellence and experience the YTLC Group difference.
OUR FOUNDERS
Meet the dedicated and passionate professionals behind YTLC Group, Mr Tertseagh and Mrs Lauren Yua, who are deeply committed to enhancing the quality of life for individuals with disabilities.
Our Testimonials
Lucas, an avid music lover from St Kilda, wanted to become more self-reliant in his daily activities. With our support coordination, Lucas now enjoys grocery shopping, cooking, and participating in community music events. He has gained confidence in managing his routine and is thriving.
Emma, a young woman passionate about art, struggled with social isolation. She was introduced to local art classes and community events through our support coordination. Today, Emma has a vibrant social life and has even showcased her artwork in local galleries.
James required personal care and health management assistance. Our support coordinators connected him with the right health professionals and support workers. Now, James enjoys improved health and well-being, participating in regular community activities and living a fuller life.